Terms & Conditions
By accessing our website, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before making a purchase on our Site.
Acceptance of Terms
By using this Site, you confirm that you are at least 18 years old, or that you have the consent of a parent or guardian to use this Site. We reserve the right to update these Terms at any time. All changes will be posted on this page, and your continued use of the Site constitutes acceptance of those changes with the effective date updated in the Site.
Order Placement
When placing an order, you agree to provide accurate, complete, and current information. We reserve the right to cancel or refuse any order at our discretion, including but not limited to orders that appear suspicious or fraudulent.
Pricing and Payment
All orders placed on the Site are subject to acceptance. Prices are displayed in SGD and include taxes. Prices and availability are subject to change without notice. We accept various payment methods, and payments must be processed before shipment.
Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary depending on your location and product availability. Shipping costs will be calculated at checkout. We are not responsible for any delays caused by third-party carriers.
Returns and Exchanges
Blind boxes are not eligible for returns or exchanges unless defective. For non-blind box products, returns are accepted within 1 week of receipt, provided the item is unused and in its original packaging. Please contact us for further instructions on returns and exchanges.
Limitation of Liability
To the fullest extent permitted by law, EVELYN. is not liable for any indirect, incidental, or consequential damages resulting from the use of this Site or the purchase of any products.
Intellectual Property
All content on this Site, including but not limited to text, images, and logos, is owned by EVELYN. or its licensors. You may not use, reproduce, or distribute any content without express written permission.
Privacy Policy
We value your privacy and are committed to safeguarding your personal information. By using this Site, you consent to our collection and use of your personal data as described in our Privacy Policy. We implement industry-standard security measures to protect your information.
Refund and Cancellation Policy
Due to the nature of our products, returns and exchanges are not permitted unless the product is defective or damaged. For any issues, please contact us immediately upon receiving your order.
last updated on 3/2/2025, 10.10pm.